Odds On Soccer

                  Frequently asked questions

                  Login

                  I’ve forgotten my password

                  If you have forgotten your password, simply follow these steps:

                  1.    Click “Forgot your password” at the top of the home page.
                  2.    Enter your email address that you created the account with along with your date of birth.
                  3.    Enter the code displayed.
                  4.    You will receive an email shortly.
                  5.    Click change password.
                  6.    Enter new password.
                  7.    Confirm new password.
                  8.    Click on save.

                  I’ve forgotten my username

                  If you have forgotten your username kindly send an email to our support team at help@redzonesports.bet using the email address you used to register your RedZoneSports account along with confirming your Full Name, Date of Birth and Postcode.

                  I can’t login

                  If you are unable to log in, firstly check that you are entering your username and password correctly. Remember that the password is case sensitive.

                  Registration

                  How do I choose a Username and Password?

                  Your username needs to be between six (6) and twenty (20) characters and cannot be in use already. The password needs to consist of at least eight (8) characters and must include upper and lower case letter(s) and one special character.

                  Can I have more than one RedZoneSports account?

                  No. Customers are not allowed to hold more than one account with RedZoneSports. If you are unsure if you had an account previously then please contact us and we can check for you. Please do not open a second account.

                  How old do I have to be to register at RedZoneSports?

                  You must to be at least 18 years old to hold an account with RedZoneSports. It is illegal for anyone under the age of 18 to open an account and/or gamble. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.

                  How do I register an account with RedZoneSports?

                  1.       Click on the Join Now button on the homepage.

                  2.       Fill in the registration form and click on the Join button.

                  What information must I submit on registration?

                  For a successful registration we require: your name, your address, your date of birth and a valid email address. You can not register with an Email address that has already been registered.

                  Must I provide the correct data when registering?

                  Yes, absolutely. In fact, we are required by law to verify your details. By registering an account with us you agree to us verifying your personal data with third party ID verification services.

                  Do I enter into any legal or financial obligations upon registration?

                  There is no obligation to play on our site once you register an account. On registering an account with us you are however agreeing to abide by our General Terms & Conditions.

                  Deposits and Withdrawals

                  How do I deposit?

                  1.    Log in using your username and password.
                  2.    Click on the Deposit button.
                  3.    Choose your method of deposit.
                  4.    According to the methods chosen, enter any additional data such as credit card number and security code etc.
                  5.    Enter the amount you would like to deposit

                  Where do I enter a bonus code?

                  1.    Log in using your username and password.
                  2.    Click on the Deposit button.
                  3.    Choose your method of deposit.
                  4.    According to the methods chosen, enter any additional data such as credit card number and security code etc.
                  5.    Enter the amount you would like to deposit
                  6. Click on '+ Deposit code?'
                  7. Enter the bonus code
                  8. Click Deposit

                  What kind of payment methods can I use?

                  You can deposit using credit and debit cards (VISA and Mastercard accepted), in addition to Trustly.

                  What is Trustly?

                  Trustly is a payment method that allows you to process transactions directly from your bank account, rather than through a card. Trustly not only supports instant deposits, but also near instant withdrawals, so you can play without delay and receive funds back in to your account the same day. Fast - Simple – Secure

                  How does it work?

                  Select deposit, as you would to deposit from a card. Select Trustly as the payment method, then follow these simple steps. 1. Select your bank. 2. Log in to your online bank.