RedZone

    Redzone.bet brings UK and Irish customers superb online sports betting odds and the very latest online casino products, all with a nice thick slice of American Razzmatazz!

    For sports-book customers we have hundreds of pre-match and in-play markets with multiple bet types on more sports than ever before. Since our launch in 2016 our aim has been to offer real punters competitive prices on the sports that we specialise in. Of course, as U.S. Sports experts this coversNFL, MLB and NBA. However, we have expanded our trading team and are applying the same aggressive pricing to top flight European soccer, International Rugby Union, Group One UK Horse Racing and many, many other International and UK and Irish domestic sports.

    Our online casino hosts the latest games from the all the leading casino providers including Video Slots, Video Poker, High Stakes BlackJack, High Stake Roulette and Live Dealer tables.

    Redzone.bet believes gambling is a is a fun form of entertainment and should never negatively impact your life. Take a look at our Responsible Gambling Page for more information on keeping your time on our site fun, safe and secure.

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              Login

              I’ve forgotten my password

              If you have forgotten your password, simply follow these steps:

              1.    Click “Forgot your password” at the top of the home page.
              2.    Enter your email address that you created the account with along with your date of birth.
              3.    Enter the code displayed.
              4.    You will receive an email shortly.
              5.    Click change password.
              6.    Enter new password.
              7.    Confirm new password.
              8.    Click on save.

              I’ve forgotten my username

              If you have forgotten your username kindly send an email to our support team at help@redzonesports.bet using the email address you used to register your RedZoneSports account along with confirming your Full Name, Date of Birth and Postcode.

              I can’t login

              If you are unable to log in, firstly check that you are entering your username and password correctly. Remember that the password is case sensitive.

              Registration

              How do I choose a Username and Password?

              Your username needs to be between six (6) and twenty (20) characters and cannot be in use already. The password needs to consist of at least eight (8) characters and must include upper and lower case letter(s) and one special character.

              Can I have more than one RedZoneSports account?

              No. Customers are not allowed to hold more than one account with RedZoneSports. If you are unsure if you had an account previously then please contact us and we can check for you. Please do not open a second account.

              How old do I have to be to register at RedZoneSports?

              You must to be at least 18 years old to hold an account with RedZoneSports. It is illegal for anyone under the age of 18 to open an account and/or gamble. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.

              How do I register an account with RedZoneSports?

              1.       Click on the Join Now button on the homepage.

              2.       Fill in the registration form and click on the Join button.

              What information must I submit on registration?

              For a successful registration we require: your name, your address, your date of birth and a valid email address. You can not register with an Email address that has already been registered.

              Must I provide the correct data when registering?

              Yes, absolutely. In fact, we are required by law to verify your details. By registering an account with us you agree to us verifying your personal data with third party ID verification services.

              Do I enter into any legal or financial obligations upon registration?

              There is no obligation to play on our site once you register an account. On registering an account with us you are however agreeing to abide by our General Terms & Conditions.

              Deposits and Withdrawals

              How do I deposit?

              1.    Log in using your username and password.
              2.    Click on the Deposit button.
              3.    Choose your method of deposit.
              4.    According to the methods chosen, enter any additional data such as credit card number and security code etc.
              5.    Enter the amount you would like to deposit

              Where do I enter a bonus code?

              1.    Log in using your username and password.
              2.    Click on the Deposit button.
              3.    Choose your method of deposit.
              4.    According to the methods chosen, enter any additional data such as credit card number and security code etc.
              5.    Enter the amount you would like to deposit
              6. Click on '+ Deposit code?'
              7. Enter the bonus code
              8. Click Deposit

              What kind of payment methods can I use?

              You can deposit using credit and debit cards (VISA and Mastercard accepted), in addition to Trustly.

              What is Trustly?

              Trustly is a payment method that allows you to process transactions directly from your bank account, rather than through a card. Trustly not only supports instant deposits, but also near instant withdrawals, so you can play without delay and receive funds back in to your account the same day. Fast - Simple – Secure

              How does it work?

              Select deposit, as you would to deposit from a card. Select Trustly as the payment method, then follow these simple steps. 1. Select your bank. 2. Log in to your online bank. 3. Select which account you want to pay from. 4. Verify your payment. Once your deposit is complete, funds will be added to your sports wallet. To withdraw, select withdraw, as you would do to withdraw from a card. Select Trustly as the payment method and then follow the instructions to select and log in to your bank. Confirm which account you’d like to withdraw to and the funds will be in your bank account the same day, subject to compliance with our general terms and conditions.

              Can I use Trustly?

              Yes, simply select Trustly as your payment method. You must make 1 deposit via Trustly before you can use Trustly to withdraw funds.

              What is Boku?

              Boku is a payment method where you can make a deposit in to your Redzone account and this will be added to your mobile phone bill.

              The minimum deposit using this payment method is £10.00 and the maximum is £40.00 per day.

              Please note that you will not be able to withdraw using this payment method so you will need to register another payment method if you wish to make a withdrawal.

              Hows can I Change my payment method.

              If you fund your account using multiple payment methods, we are required to process any withdrawal request you make proportionally between the methods you have used to deposit with. When you request a withdrawal it will be reviewed and we will contact you via email within 24 hours to confirm where the funds will be sent.

              How many credit/debit cards can I register to my account?

              You can register a maximum of 3 credit/debit cards to your player’s account.

              The credit/debit card I have already registered is now expired. What should I do?

              To update your credit/debit card you must login and make a new deposit using the new card details.
              Go to your personal details, from the drop-down menu select personal details. A new menu will appear from this select deposit, a new tab will emerge centre screen prompting you to make a new deposit. Input the amount you wish to deposit (Minimum £10). You will then be taken to the Payment Method section of your account, selected the expired card from the list, then simply input the new expiry date, overwriting the previous date. By clicking “Deposit” the new deposit will be initiated, and your new expiry date saved.

              How do I remove an already registered credit/debit card?

              To remove a registered credit/debit card, please contact a member of our Redzone Customer Support Team via help@redzonesports.bet, letting them know the credit/debit card you wish to remov and they we will assist you. The removal process usually takes no longer than 48 hours and you will be notified once the process is complete. Please note; you may be asked to provide identification documents for verification purposes.

              What is the minimum and maximum amount that I can deposit?

              Payment Method Minimum Deposit Minimum Withdrawal
              Credit/Debit Card £10.00 £20.00
              Trustly £10.00 £20.00
              Boku £10.00 - £40.00 N/A

              The maximum amount you can deposit is £20,000.00

              Do I have to pay any fees for my deposit or withdrawal?

              Charges related to deposits and/or withdrawals of funds from your account may apply to reflect the cost incurred by us as a result of processing excessive transactions.

              However, we will notify you in advance before applying them.

              How quickly is it before my deposit is available to be wagered?

              All deposits made are credited to your account and available to be wagered after the deposit is confirmed.

              Why was my credit card payment cancelled?

              We would advise that in the first instance you check with our customer support team via email at help@redzonesports.bet.  However, please check the following list for reasons why your credit card payment may have been refused:

              1.    More and more banks offer 3D Secure code for credit card transactions. If your bank offers this service your credit card needs to be activated. Please contact your bank and request the activation and information of the 3D Secure code. The 3D Secure Code is also called Verified by VISA or MasterCard Secure Code.
              2.    It is possible that your bank does not accept payments or sets up a limitation for payments to gambling companies. Please contact your bank for more information.
              3.    Due to security reasons no further deposits will be possible after ten payments (successful or denied) within 12 hours. Please note that you need to wait for 12 hours otherwise the waiting time will reset to another 12 hours.

              How do I request a withdrawal?

              1.    Log in using your username and password.
              2.    Click on My Account.
              3.    Click on Withdraw. (Note: In order to activate the withdrawal function, your account needs to be verified first. Please see note below on Verification.
              4.    Select the payment method you wish to withdraw to.
              5.    Enter the amount you would like to withdraw.
              6.    Choose your method of withdrawal.
              7.    Enter any extra information needed.
              8.    Please note that you can only withdraw your funds to the same payment method that was used to make a deposit.

              How do I receive my winnings?

              All winnings are credited directly to your player account. You may access your balance at any time.